ClientNorthern Logistics Distribution Center
LocationBrampton, ON
Property Size120,000 sq ft + 8-acre yard
IndustryLogistics & Distribution
The Challenge
Northern Logistics was facing an organized crime ring that had successfully stolen $340,000 in cargo over 9 months, threatening both their insurance coverage and client contracts.
- $340,000 in cargo theft over 9 months
- Organized crime ring targeting high-value shipments
- 6 successful break-ins through loading docks
- After-hours truck and trailer thefts
- Insurance threatened to cancel coverage
- Client contracts at risk due to security failures
- Employee morale declining (safety concerns)
- 24/7 operations made monitoring difficult
Breaking Point
Single incident involving theft of $85,000 worth of electronics with a $25,000 insurance deductible. Major client threatened to terminate contract.
Previous Security Measures
- Recording-only camera system (28 cameras)
- One overnight security guard (limited patrol area)
- Basic alarm system (frequent false alarms)
- Perimeter fencing (repeatedly breached)
The Solution
Supreme Surveillance implemented a comprehensive, multi-phase security transformation designed specifically for large-scale logistics operations.
Implementation Phases
Phase 1 – Assessment & Design
- Comprehensive vulnerability assessment
- Identified 12 blind spots in existing coverage
- Added 14 new strategic cameras
- Designed layered security approach
Phase 2 – Installation
- 42 total cameras (28 existing + 14 new)
- AI-powered analytics for truck/vehicle detection
- License plate recognition at all entry points
- Voice intervention speaker system (8 units)
Phase 3 – Custom Protocols
- Driver and vendor verification procedures
- After-hours loading dock protocols
- Trailer seal verification monitoring
- Perimeter breach response plans
Monitoring Coverage
- 24/7/365 live operator oversight
- Multi-camera simultaneous viewing
- Real-time license plate verification
- Integration with client’s shipping manifests
- Direct communication with warehouse managers
- Priority police dispatch protocols
Specific Incident Example
Date: March 15, 2024, 2:43 AM
Incident: Three suspects in cargo van approach loading dock
2:43:12 AM
AI detects vehicle approaching closed loading dock
2:43:18 AM
Operator reviews license plate (unregistered vehicle)
2:43:25 AM
Suspects exit vehicle with bolt cutters
2:43:31 AM
Live voice warning issued: “This is Supreme Surveillance monitoring Northern Logistics. You are being recorded. Police have been notified. Leave immediately.”
2:43:47 AM
Police dispatch with live suspect descriptions and vehicle details
2:44:03 AM
Suspects flee in vehicle
2:51:00 AM
Police apprehend suspects 2 km away with stolen goods from previous location
Outcome: Suspects were part of organized cargo theft ring. Arrest led to recovery of $240,000 in stolen goods from multiple businesses. Northern Logistics provided critical video evidence.
“We were on the verge of losing our biggest client and our insurance coverage. Supreme’s system didn’t just solve our theft problem—it transformed our entire security posture. The operators know our facility as well as our own staff. They’ve caught things we never would have noticed: safety violations, unauthorized access, even insurance fraud attempts. The voice warnings are incredibly effective—most intruders flee within seconds of hearing that they’re being watched. In 18 months, we’ve prevented over $600,000 in losses. This system has literally saved our business.”
— Robert Martinez
Operations Director, Northern Logistics