- Elevator Video Monitoring
Supreme Surveillance keeps your elevators connected, compliant, and protected 24/7
At Supreme Surveillance, we don’t just meet elevator safety standards, we exceed them. Our elevator video monitoring system combines real-time visuals, two-way communication, and round-the-clock human response to make sure every person inside your elevators feels safe, seen, and supported. Whether it’s a late-night staff member, a guest, or a resident, our trained monitoring team is always ready to respond immediately giving your building a new level of safety and peace of mind.
- Why It Matters
Why Elevator Monitoring Matters
Elevator emergencies are unpredictable but your response doesn’t have to be. Our system provides live in-cabin video, two-way voice and text communication, and instant alerts to keep every ride safe from start to finish. When a passenger presses the help button, our operators see and hear what’s happening in real time. No guesswork, no delays, just fast, human action when it matters most.
Compliant and Future-Ready
Our technology fully meets ASME A17.1-2022, CSA, and IBC standards and is engineered to go further. From visual indicators for people with hearing impairments to touchscreen communication panels for two-way messaging, every feature is designed for inclusivity and accessibility.
Because real safety means everyone can call for help, no matter their abilities.
Real People. Real Response. 24/7.
Emergencies aren’t handled by machines here, they’re handled by people who care. Every alert connects instantly to our live monitoring center, where a trained operator stays on the line until help is on-site. No bots. No recordings. Just human support that stays with your passengers every step of the way.
- How it Works
How Elevator Video Monitoring Works?
Step 01
Emergency Triggered
A passenger presses the help button inside the elevator.
Step 02
Instant Connection
Our operators receive a live video and audio feed from inside the cab.
Step 03
Human Assistance
We guide the trapped passenger, contact on-site staff, and stay connected until rescue arrives.
Step 04
Complete Reporting
Every incident is logged with a detailed time-stamped report for your records and compliance documentation.
Where Does It Fit?
Our elevator monitoring system is built for every environment from residential towers to hospitals and airports.
- Multi-family buildings & condominiums
- Hotels & resorts
- Shopping centers & corporate offices
- Hospitals & medical facilities
- Parking garages & industrial sites
- Schools, universities & transit hubs
If it moves people, it needs monitoring and we’re here to make it safer.
Key Benefits
Full compliance with ASME/CSA/IBC standards
24/7 live operator support with instant response
Real-time video verification to eliminate false alarms
Accessible communication for hearing or speech-impaired passengers
Custom SOPs aligned with your building’s emergency procedures
Detailed incident reports for audits and accountability
- Why Choose Us
Why Choose Supreme Surveillance
We know that elevator safety isn’t just about technology, it’s about trust. Our experts don’t just monitor screens; they protect people. With advanced AI-assisted alerts, reliable hardware, and an always-on support team, we make sure your elevators operate safely, efficiently, and confidently around the clock.
Let’s make your building smarter, safer, and fully compliant, one elevator at a time.
- Frequently Asked Questions
Frequently Asked Questions
Q1: What makes Supreme Surveillance different from other monitoring services?
Unlike automated systems, we provide live human monitoring 24/7. Our operators can see, hear, and communicate directly with passengers, ensuring faster and more accurate responses.
Q2: Is your system compliant with ASME and CSA safety codes?
Yes. Our elevator video monitoring solutions meet and exceed ASME A17.1-2022, CSA, and IBC compliance standards.
Q3: Can this system work with older elevators?
Absolutely. We can retrofit your existing elevators with modern communication panels and video modules without major structural changes.
Q4: How quickly can you respond to an emergency?
Instantly. As soon as the help button is pressed, our team receives the live feed and initiates communication within seconds.
Q5: Will I receive incident reports for compliance audits?
Yes. Every event is logged and stored in your account with a detailed time-stamped report.